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UPDATE: Woot! Spectrum service restored

Downdetector.com shows the Tri-Cities as an orange blob of “people shouting at their modems” and “I just wanted to watch football!”.
Downdetector.com shows the Tri-Cities as an orange blob of “people shouting at their modems” and “I just wanted to watch football!”.

Spectrum service went down across the east side Monday night, during Monday Night Football no less.

It returned by around 9 p.m., according to a Spectrum official.

“An equipment failure disrupted service for our Spectrum customers in the area,” wrote Bret Picciolo, Spectrum’s Northwest spokesman. “Our engineering team has resolved the issue and restored service. We apologize to any customers who may have been impacted.”

Customers like Sean from Walla Walla.



Downdetector’s heat map — which we’re already tired of seeing — showed the Tri-Cities as a orange blob of “hope you’ve got a data plan on your phone tonight.”

Just four days ago, Spectrum’s internet service was knocked out by a dump truck.

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People from around the region laid into Spectrum.

Several people wrote on the Herald’s Facebook page that they’ve got at least some service back, but they weren’t any happier with Spectrum.

And then there’s Dan.

Good point, Dan.

Or you can make technology work for you, like Deanna.

Jake Dorsey: 509-582-1405

This story was originally published October 1, 2018 at 8:08 PM.

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