Strong evaluation for Hanford medical services provider

The occupational medical services provider at Hanford received almost 90 percent of the incentive pay possible from the Department of Energy for its work in the fiscal year that ended in September.

HPM Corp. of Kennewick will be paid $287,680 out of the $320,000 possible.

“The contractor exceeded the majority of performance goals and objectives for the performance period,” DOE said in a summary released Friday.

DOE rated HPM Corp. “excellent” in the area of worker health and well-being, which accounts for 25 percent of the possible pay.

The measure considers an independent annual assessment and the contractor’s response to worker concerns brought to its attention.

It received ratings of “very good” for both operational effectiveness, which accounts for 40 percent of the pay available, and for customer satisfaction, which accounts for 35 percent of the pay available.

Customer satisfaction is based on surveys, including patient satisfaction surveys. Operational effectiveness is based on HPM Corp.’s communication with parties ranging from other DOE contractors to the Hanford Advisory Board and on the quality of service it provided to the Hanford program to protect workers from the metal beryllium, which can cause lung disease.

No significant deficiencies were listed in the summary of the pay determination DOE made public.

Among the contractor’s significant achievements was its superior work in the beryllium program, the summary said.

It also praised HPM Corp. for continuing to provide “superior worker health and well-being support” for Hanford. Customer satisfaction for patients and other site contractors improved last year, it said.

HPM Corp.’s performance in fiscal 2015 was comparable to fiscal 2014. Then it received almost 91 percent of the incentive pay possible.

DOE awarded HPM Corp. a contract estimated to be worth $99 million over six years in 2012 to provide occupational medical services to employees of DOE and environmental cleanup contractors at Hanford.

This story was originally published January 11, 2016 at 1:18 PM with the headline "Strong evaluation for Hanford medical services provider."