Crime

Scammer took seconds to install credit card skimmer at busy Tri-Cities Wal-Mart

A credit card skimmer plate recovered from a previous incident by Richland Police Department is shown here.
A credit card skimmer plate recovered from a previous incident by Richland Police Department is shown here. Richland Police

Most people probably check self-serve gas station pumps for credit card skimmers, but one was recently found in an unexpected place in Tri-Cities.

Police say the suspect installed the device in the middle of the day surrounded by people in a crowded store — and no one noticed.

The Richland Police Department said a credit card skimmer was found on a self-checkout lane at the Wal-Mart store in the Queensgate area, according to a news release.

Police were notified by the Richland Wal-Mart’s loss prevention team on Monday that the skimmer was found at the 2801 Duportail St. store.

A customer found the device, and the store began investigating to determine when it was placed on the checkout lane. They believe it was installed on the terminal about 2 p.m. Sunday, meaning it had been in place for more than 24 hours before it was discovered.

The video showed it took the suspect only five seconds to install the device with other customers and employees around at the time, according to the news release.

Richland Police said other reports of skimmers turned out to be false alarms, and only one device was found.

Richland WA police say this man is suspected of placing a credit card skimmer on a self-checkout lane at a Tri-Cities Wal-Mart.
Richland WA police say this man is suspected of placing a credit card skimmer on a self-checkout lane at a Tri-Cities Wal-Mart.

While gas pump skimmers are more common, checkout skimmers have been found for several years. Commonly they look like a nearly identical plate that goes over the top of the entire keypad.

Because the plate overlays the real debit card reader, it is typically slightly larger and blocks backlighting and the stylus pen holder, according to security expert Brian Krebs.

Police have released a photo of the suspect, a man with short, dark hair and a short beard wearing a light blue or gray sweatsuit. He was seen leaving in a silver minivan.

Anyone with information about the suspect’s identity is encouraged to contact the Richland Police Department at 509-628-0333 and reference case number 22-047921.

The back of a credit card skimmer plate recovered from a previous incident by Richland Police Department is shown here.
The back of a credit card skimmer plate recovered from a previous incident by Richland Police Department is shown here. Richland Police

Tips from Richland Police Crime Prevention Specialist Nick Mutrux to help spot a skimmer:

Look at the card reader. Does it look like it’s been tampered with? Do the colors match or look out of place?

Physically check the reader and number pad to make sure it is secured. A legitimate reader should not come apart easily.

Check surrounding area for possible cameras pointed at the number pad and cover your pin when entering.

You can also use your debit card as a credit card to avoid using your PIN number at many establishments.

This story was originally published November 2, 2022 at 4:20 PM.

Cory McCoy
Tri-City Herald
Cory is an award-winning investigative reporter. He joined the Tri-City Herald in Dec. 2021 as an Editor/Reporter covering social accountability issues. His past work can be found in the Tyler Morning Telegraph and other Texas newspapers. He was a 2019-20 Education Writers Association Fellow, and has been featured on The Murder Tapes, Grave Mysteries and Crime Watch Daily with Chris Hansen.
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