Damage to fiber-optic line cuts Charter service to Tri-Cities

Damage to a fiber-optic cable cut telephone, TV and internet service to an undisclosed number of Charter Communications customers in the Tri-Cities on Tuesday.

Customers reported losing service as early as 6:30 a.m. and remained off line through the afternoon.

Bret Picciolo, Northwest regional communications director, said crews were working to repair the damage and restore service. Further details were not immediately available.

This story was originally published October 4, 2016 at 5:37 PM with the headline "Damage to fiber-optic line cuts Charter service to Tri-Cities."