2021 Best Auto Service Center: Roy’s Garage 

Jason Roy is known for his desire to help families with their cars, whatever shape they’re in. It’s a quality that’s kept Roy’s Garage in east Kennewick successful for seven years.

If anything, the COVID-19 pandemic only solidified that pursuit, and Herald readers rewarded it in kind by voting Roy’s the Best Auto Center and Best Oil Change in the Tri-Cities. “We treat everyone like they’re family,” Roy said, adding that people value the personal touch he offers.

Perhaps it’s because that touch is also strictly family -- Roy and his family own and run the shop and its three bays without added help. Roy said he has considered expanding before, but he doesn’t want to lose contact with customers.

He also said he wants to keep his rates low and his services reasonable.

Roy said the pandemic didn’t change the business much, though staff and customers are expected to follow state and federal guidelines. He created a night drop and allows for contactless pick-up, but most customers know him by name and are fine coming in.

1. Roy’s Garage

18408 S. 1884 Pr., Kennewick

509-987-3686

facebook.com/roysgarage01

2. Hi-land Garage

215 N. Union St., Kennewick

509-783-2512

hilandgarage.com

3. McCurley

1230 North Autoplex Way, Pasco

509-547-5555

mccurley.net

This story was originally published June 3, 2021 at 8:32 PM with the headline "2021 Best Auto Service Center: Roy’s Garage ."