While visiting my Richland-based daughter, I saw this topic. Are these patients who are asking this question??
I offer a resounding yes based on the fact that my daughter's life has literally been saved numerous times by the outstanding facilities and staff associated with Kadlec. It provides a vital service in a location accessible to patients and staff from all over the area.
I do not know the local issues that prompted this issue, but on a personal, customer-related level, keep and continuously improve would be my only approach to Kadlec.
-- SHARON BASSE, Buckeye, Ariz.