Kadlec's new standalone emergency department in Kennewick has seen an average of 46 patients a day since it debuted in June -- a number that far exceeds projections, according to information from the health system.
And those patients haven't faced long wait times. The emergency department is meeting its goal of getting patients treated and released within 90 minutes, with a length-of-stay average of 87 minutes in September, the information said. For this month to date, the length-of-stay average is down to 82 minutes, added Carla May, the emergency department's manager.
She said patients have come to the new $17 million, 21,500-square-foot facility at Highway 395 and West 19th Avenue from Kennewick and beyond. The standalone department hasn't taken away patients from the emergency room at Kadlec Regional Medical Center in Richland, but is capturing additional patients, May said.
She said the launch has gone smoothly, with no major hiccups. "There was so much planning that went into this. We pretty much lived it for two years before" the facility opened its doors, she said.
Dr. Thomas Gelwix, medical director, said working in the new standalone department has been great. He added that the Kadlec system as a whole has been supportive of the endeavor.