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Frontier phone, web restored Monday

A bridge that washed out near Spokane interrupted long-distance phone and internet service for some Frontier Communications customers Sunday and Monday.

Because of stormy weather, the bridge in the small town of Grotto, between Wenatchee and Spokane, washed out and caused a "pretty severe" cut in a fiber optic line that Sprint runs through the bridge, Frontier spokeswoman Stephanie Beasly said Monday.

Frontier was alerted to the problem about 3:30 p.m. Sunday. Frontier uses the Sprint line to deliver its long-distance and internet services.

Although the bridge still was out Monday afternoon, Frontier was able to do a temporary fix and get the services running again by about 4:30 p.m., Beasly said.

Customers affected were mainly in the Tri-Cities and Wenatchee areas. She declined to say how many customers were affected. Frontier has about 500,000 customers in Washington.

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