Kennewick General Hospital officials have announced the appointment of Charla Seay as director of Patient Financial Services.
Seay will be responsible for managing day-to-day operations of centralized scheduling, insurance verification, registration, billing and collections for KGH.
She comes from Phelps County Regional Medical Center in Rolla, Mo., where she worked in the same job.
Seay has a bachelor of science degree in business administration with an accounting minor from Drury University in Springfield, Mo., and earned a master's in business administration from Webster University in St. Louis, Mo.
She is a member of the Healthcare Financial Management Association and completed its Leading for Revenue Cycle Excellence program in 2010. She also is a member of the American Association of Healthcare Administrative Management.