In July 2011, I rushed my husband to the emergency room at Kadlec Regional Medical Center. He had been undergoing cancer treatment for 31/2 years, and the disease was taking its toll on his health. He was bleeding and in severe pain.
We got him registered at the desk and proceeded to find a comfortable place for him to rest until called back. A large, extended family of 10 was parked in the available seating and eating while waiting for a small child to be seen by doctors.
It took some doing to get my husband a chair, but finally one person relented and gave up his seat. After listening to their conversation it became apparent that the child was there for a sore throat and came bounding out to the family after getting checked over by the doctor.
While I was angry then, it infuriates me now to learn that many families rely on the ER for doctor visits on a regular basis! What about the urgent care clinics? Primary care physicians?
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Why did my husband, and perhaps many others, have to suffer while waiting for medical treatment? Leave the emergency room for its intended purpose: medical emergencies.
JANICE MCINTYRE, Kennewick