The Utilities and Transportation Commission is warning Washington residents to beware of an ongoing scam targeting homeowners and businesses.
The scammers, who claim to be from a local utility or phone company, threaten to shut off a customer’s service for a past due bill unless they receive payment by wire transfer or a prepaid debit card. Caller ID makes it look like the call is coming from a utility or phone company, even though it isn’t.
Anyone who receives such a call should hang up and call the utility or phone company. Suspicious calls and emails also can be reported to the state Attorney General’s Office or the Federal Trade Commission. To report a scam to the attorney general’s office, call 800-551-4636 or go to http://atg.wa.gov/FileAComplaint.aspx#Telephone. To report a scam with the commission, go to https://www.ftccomplaintassistant.gov/.
Utility and phone companies will contact customers several times before disconnecting their service.