Tri-City Regional Chamber of Commerce and Bank Reale invite the public to the April Business Development University program, which is from 1 to 3 p.m. Thursday in the Bechtel Board Room at the Tri-Cities Business and Visitor Center, 7130 W. Grandridge Blvd. in Kennewick.
This month's session will cover the basic skills needed to became more comfortable and confident during crucial conversations.
Learn how to recognize a crucial conversation, manage emotions under stress, speak persuasively and not abrasively, make it safe for others to share their views and resolve individual and group disagreements.
Light refreshments will be served.
Admission is $25 for regional chamber members and $35 for others.
RSVP by today by emailing firstname.lastname@example.org or by calling 736-0510.