Letter: Emergency response

June 18, 2014 

Here is a question to ponder: When was the last time you wrote a thank you note to a clerk or a waitress or a doctor for exceptional service?

We seem to find the time to voice our concerns if we are displeased with a product or a service. Just try catching someone doing something "right" and let them know.

Not a text or an email -- an honest-to-goodness handwritten thank you note.

In late May, I found the need to go to Lourdes Emergency Department. They were extremely busy. However, Dr. Ronald Davis and the nurses were exceptionally professional, compassionate and caring. I was not just another patient. I was not a number. I felt important and cared about.

Dr. Davis is exactly where he is supposed to be -- doing what he does best -- healing folks like me and saving lives.

Thank you, Dr. Davis. We are lucky to have you in the Tri-Cities.

You are a kind, exceptional doctor.


Tri-City Herald is pleased to provide this opportunity to share information, experiences and observations about what's in the news. Some of the comments may be reprinted elsewhere in the site or in the newspaper. We encourage lively, open debate on the issues of the day, and ask that you refrain from profanity, hate speech, personal comments and remarks that are off point. Thank you for taking the time to offer your thoughts.

Commenting FAQs | Terms of Service